Refund Policy
Last updated: July 16, 2026
Pacific Lynx Connections is an authorized dealer and independent broker — we help you compare and sign up for services from third-party providers. Because the services themselves are billed and delivered by those providers, refunds are generally handled directly by the provider you signed up with.
Our Role in Refunds
Pacific Lynx Connections does not bill you directly for the internet, TV, phone, or security services you sign up for through our comparison service, and we do not process refunds on behalf of providers. However, our team is happy to help point you in the right direction if you have a billing question or need to request a refund from a provider you signed up with through us.
Provider Refund & Cancellation Policies
Each provider maintains its own refund, cancellation, and early-termination policies, which are disclosed at the time of signup. We recommend reviewing your provider's terms of service or contacting their support team directly for details specific to your plan.
Assistance From Our Team
If you're having trouble resolving a billing or refund issue with a provider you were connected with through LynxFiberTV, contact us and we'll do our best to help you get in touch with the right team.
Phone: 888-530-4453
Email: fernando@lynxfibertv.com
Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.